I had some issues, and sent a email on Sunday expecting a reply on Monday. Rachelle emailed me back about an hour or so later, I wasn’t expecting a response on a Sunday! Being a small business owner myself, I know how hard it is to switch off. Rachelle you went far beyond anyone’s expectations. Well done!
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When it came I was so excited and I am happy to say I wasn't disappointed. As a tall person (5'11) I was a little worried I might not be as comfortable in it but it fits me and my room perfectly! I did have a small problem with the metal surrounding the knot but it was very quickly handled when I went to customer service. I really recommend this product!
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Very happy and surprised with the quality of this Chair not only looks good but is very comfortable.
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